Question 1

What is a QR code?

Accepted Answer

A QR (Quick Response) code is a two-dimensional barcode that can store information like URLs, text, or contact details. When scanned with a smartphone camera, it instantly opens the encoded content.

Question 2

What's the difference between static and dynamic QR codes?

Accepted Answer

Static QR codes have fixed content that cannot be changed after creation. Dynamic QR codes use a redirect URL, allowing you to update the destination anytime without reprinting. Dynamic codes also provide scan analytics.

Question 3

How do I track QR code scans?

Accepted Answer

Use dynamic QR codes to track scans. QRWorks's dynamic codes automatically record scan data including time, location, device type, and more. View all analytics in your dashboard.

Question 4

Are QR codes free to create?

Accepted Answer

Yes! QRWorks offers a free QR code generator for basic static codes. For advanced features like scan tracking, editable URLs, and analytics, affordable pay-per-use pricing is available.

Question 5

Can I change a QR code after printing?

Accepted Answer

Only with dynamic QR codes. Static codes are permanent once created. Dynamic QR codes let you change the destination URL anytime, even after printing thousands of materials.

Question 6

How accurate is QR code scan tracking?

Accepted Answer

QRWorks tracks scans in real-time with 99.9% accuracy. We capture timestamp, device type, browser, and approximate location based on IP address. GPS-level precision requires user permission, which most users decline.

Question 7

Can I use QR codes for offline marketing campaigns?

Accepted Answer

Absolutely. Dynamic QR codes are perfect for print materials like flyers, business cards, and product packaging. You can update the destination URL anytime without reprinting, and track which physical locations drive the most scans.

Question 8

What file formats can I download QR codes in?

Accepted Answer

QRWorks supports PNG and SVG formats. PNG is ideal for web and most print uses. SVG provides vector graphics that scale to any size without quality loss, perfect for large format printing.

Question 9

How do dynamic QR codes work technically?

Accepted Answer

Dynamic QR codes encode a short redirect URL (like qrworks.app/r/abc123) instead of your destination URL. When scanned, our servers log the scan data, then redirect the user to your actual destination. This redirect happens in milliseconds.

Question 10

Is there an API for generating QR codes programmatically?

Accepted Answer

Yes. The QRWorks API lets you generate QR codes programmatically with full customization. API access is included with the Business plan ($99/mo). See our API documentation for endpoints, authentication, and code examples.

Question 11

What analytics data do I get from QR code scans?

Accepted Answer

Dynamic QR codes track: total scans, scans over time, device types (iPhone, Android, desktop), approximate location (city/country level), browser type, and unique vs. repeat scans. View everything in your dashboard.

Question 12

Can I customize the appearance of my QR codes?

Accepted Answer

Yes. You can customize foreground and background colors to match your brand. All QR codes remain scannable as long as there is sufficient contrast between colors. Logo embedding is coming soon.

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